Frequently Asked Questions

PDR or Paintless Dent Repair is a method of removing minor dents and dings without removing any paint from the vehicle. This is done by very patiently massaging the dent out from the back of the panel using specialized tools.

The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair as is typical with most body shop repairs.Cost is also a major benefit of PDR. Repairs are typically between one-quarter to one-third the cost of conventional dent repair. And with Auto Hail Specialist, THERE IS NO COST TO YOU. We provide you with a free estimate, we cover your deductible, your car rental, and your insurance picks up the bill.Time savings is yet another advantage. Many dents can be fixed in less than an hour. Hail damage is typically fixed in days with PDR. A traditional body shop may take 2-3 months for the same type of damage.Environmental concerns are another benefit of PDR. Since this process keeps the original factory paint on your vehicle, there is no need for the paint, chemicals, or other toxins that are used extensively in body shops when repairing dents. PDR is 100% environmentally friendly.

No. Today’s factory paints are very flexible and will not be damaged in any way by this process. PDR is the only way to repair a dent and still keep your factory paint.

Yes.

Absolutely not. Once a dent has been removed properly with PDR, it never comes back.

No, not with PDR alone. The most important factors in determining if a dent can be repaired by PDR are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using PDR because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep.The most common dents fixed are the size of a golf ball and under. Most (about 95%) minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.That being said, Auto Hail Specialist has our own body shop. We can handle the sometimes more serious damage, that traditional PDR can’t handle… right in-house. No screwing around with multiple companies and eye-gouging scheduling scenarios to get your ride restored.

Absolutely! At Auto Hail Specialist, we provide convenient pick-up and drop-off services for vehicles within our service area. We're here to make your experience as seamless as possible. For more details, feel free to give us a call!

Yes! we offer free rental cars (upon availability) to keep you moving without missing a beat. Don’t let hail damage slow you down—let us handle the repairs while you stay on the road!

Yes! Our knowledgeable team at Auto Hail Specialist will assist you every step of the way, ensuring your claim is processed smoothly and efficiently. Leave the paperwork to us and get back on the road with confidence!

We work with all major insurance companies to make your hail damage repair process as smooth and hassle-free as possible. No matter your provider, we’ve got you covered!